(630) 267-4850

FAQ’s

FAQS

Frequently Asked Questions

What types of pets do you care for?

We primarily care for cats and dogs, but also have experience with small animals such as guinea pigs, rabbits, and fish. If you have a different type of pet, just ask and we will do our best to accommodate your needs.

Absolutely! We offer a meet and greet with every job we take. This way, we can get acquainted with your animal and understand their individual needs by getting to know you and your pet.

Most of our clients provide us with a key or a code to the keypad on their garage. Having a key is also a smart backup plan in case of a power outage.

We walk in most weather conditions, but your pet’s safety always comes first. In extreme heat above 95°F or freezing temperatures below 5°F, we will typically stay indoors and engage your pet with indoor enrichment activities.

We provide in-home pet sitting and dog walking on the North Shore of Lake County, Illinois. See Our Service Area

Holiday rates apply on the following days: New Year’s Eve, New Year’s Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

Pet visits start at $25. Please see our rates section for full pricing details.

Paws to Claws is a fully insured LLC that takes pride in caring for all types of animals, including those with disabilities. Being insured and bonded gives you peace of mind that your pets and property are properly protected in our care.

  • Pet visits require 24 hours’ notice for cancellation.
  • Pet sitting jobs require at least 1 week’s notice for a full reimbursement, as we reserve and block that time exclusively for you.


Please see our rates page for further details.

  • Pet visits are to be paid at the end of every work week.
  • Pet sitting is paid in advance on the day the job begins.
  • Holiday or extended pet sits require a 50% deposit at the time of booking, with the remaining balance paid in full on the day the pet sit begins.

We currently accept cash, check, Zelle, and Venmo. Please see our rates page for more information.